|WE SHIP WORLDWIDE
1. The items are shipped in 24-48 hours after receiving cleared payment.
2. We ensure fast and reliable worldwide delivery based upon shipment's destination.
3. We always use a shipment method that provides tracking information.
4. Deliveries to certain locations may require additional time in transit.
Shipping and Delivery methods:
The products are shipped with one of our shipping partners: GLS, Dachser, Raben, Ekont, DHL, UPS, Fedex/TNT, Ekont, Julio Trans, Transitour.
You can check the delivery status of your product by accessing the tracking number depending on shipping partners (couriers) :
DACHSER: https://elogistics.dachser.com/shpdl/?c=15&n= (*number=the tracking number received from us)
*Express (24h) deliveries made with DHL, UPS or Fedex/TNT are only on request.
*The price from the website is for standard delivery done with GLS or Dachser/Raben.
Delivery in european union
Austria - GLS, Dachser & Raben
Belgium - GLS, Dachser & Raben
Bulgaria - Ekont
Croatia - GLS, Dachser & Raben
Cyprus - GLS & Julio Trans (without tracking number)
Czech Republic - GLS, Dachser & Raben
Denmark - GLS, Dachser & Raben
Estonia - Dachser & Raben
Finland - Dachser & Raben
France - GLS, Dachser & Raben
Germany - GLS, Dachser & Raben
Greece - GLS & Julio Trans (without tracking number)
Hungary - GLS, Dachser & Raben
Ireland - GLS, Dachser & Raben
Italy - GLS, Dachser & Raben
Latvia - Dachser & Raben
Lithuania - Dachser & Raben
Luxembourg - GLS, Dachser & Raben
Malta - DHL (shipping price upon request
Netherlands - GLS, Dachser & Raben
Poland - GLS, Dachser & Raben
Portugal - GLS, Dachser & Raben
Slovakia - GLS, Dachser & Raben
Slovenia - GLS, Dachser & Raben
Spain - GLS, Dachser & Raben
Sweden - Dachser & Raben
United Kingdom - DHL (shipping price upon request)
*Delivery is done on mainland not on the islands of these countries.
Shipping in Europe (outside EU, to countries with custom) could have a longer transit time, due to custom formalities.
We ship with Dachser courier to:
*Each delivery is sent with custom declaration papers (55€ included in the shipping cost).
Delivery in (non EU) European countries: Armenia, Andorra, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Kosovo, Liechtenstein, Russian Federation, Turkey, Ukraine, and Vatican City State (Holy See) is possible only with previous contact for delivery cost.
!Shipping to country's over seas is possible only with previous contact for delivery cost.!
By purchasing the item, you are responsible for payment of custom duties and undertaking of import formalities. The amount is calculated in compliance with the law in force in the country where the shipment will be delivered.
TThe amount of the customs duties charged will be communicated by the courier once the goods have reached their destination.
If the customs duties are not paid and, for this reason, the shipment is refused or abandoned, the shipment costs and customs duties will be deducted from the order's overall total, and the remaining difference will be reimbursed.
Alternative shipping address
We provide the possibility to select a different Shipping Address from the Billing Address. That makes it easy for you to send an order to your warehouse or other of your location`s.
We also provide Dropshipping service.
If you wish to use this service, please click on Send goods to my client (dropshipping), complete the requested details and click on Save Info.
Changing or cancelling an order
For technical & logistical reasons, it is not possible to change your order once it has been shipped. We therefore ask you to please check your delivery details carefully before finalizing your order.
Unfortunately, after receipt of the Shipping Confirmation, you are not able to cancel your order anymore. You can choose to refuse the package at the arrival, but you will be responsible for Delivery & Return costs.
Once your order has been processed and shipped, you will receive an email confirmation with your shipping details and tracking number. If you have set-up a personal or business account at us, you will be able to view and track the status of your order in My Account -> My orders -> Track My Order. If you are not registered yet, you can still track your order using the link from the email confirmation, but we strongly recommend you to sign up to comfortably track your future orders.
KITT insures (CMR insurance) all items against theft and accidental damage whilst in transit until it is delivered to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.
CMR insurance will not apply for the deliveries that have visibly damaged packaging upon the receipt of the goods and were not signaled and signed, in front of the courier, as DAMAGED on the POD transport document (courier document).
*We highly recommend you to purchase the extra insurance that we have on the website https://www.carpartstuning.com/shipping-insurance/5986867-0/
If your box is damaged upon arrival, we recommend that you either refuse the delivery or make a note when signing for its receipt that you are accepting a damaged box.
!All claims of damaged products must be notified in written to KITT in 24h from the moment of receiving the good!
In case of need for further support, please contact our Customer Care.