Deliveries are made Monday to Friday, from 09AM to 5PM.
*Please note that:
- you will be contacted by the courier over the phone to establish the date and hour for delivery;
- you are responsible for the correctness of the contact details including delivery address;
- the shipping address cannot be changed after the order has been dispatched;
- you are responsible for ensuring that items you order can be delivered to your property, with safe and reasonable access from the public road to the place of delivery.
You can check the order status anytime after it's placed. Tracking information will also be emailed to you when the order is dispatched.
Shipping outside EU
(to countries with custom) could have a longer transit time, due to custom formalities.
By purchasing the item, you are responsible for payment of custom duties and undertaking of import formalities. The amount is calculated in compliance with the law in force in the country where the shipment will be delivered.
The amount of the customs duties charged will be communicated by the courier once the goods have reached their destination. If the customs duties are not paid and, for this reason, the shipment is refused or abandoned, the shipment costs and customs duties will be deducted from the order’s overall total, and the remaining difference will be reimbursed.